Support

Meter is an independent, unofficial companion for Codex and is not affiliated with or endorsed by OpenAI.

Before contacting support

• Pull down on the dashboard to request an update.
• Check the displayed freshness and last-updated state. Widget and background refresh timing is controlled by iOS.
• If Meter asks you to sign in again, open Settings → Accounts, open the affected account’s menu, and choose Sign In Again.
• If a widget says Account unavailable, edit that widget and choose a connected account. Meter never silently substitutes another account.
• If a reset notification does not arrive, check Settings → Reset Notifications in Meter, confirm that the affected limit is enabled, and check Meter’s notification permission in iOS Settings.
• Before uninstalling Meter, remove connected accounts in Settings → Accounts if you want Meter to explicitly delete their Keychain credentials and private local data.

Safe diagnostics

Meter can generate bounded diagnostics under Settings → Integration. Review the text before sharing it. The report excludes tokens, cookies, raw server responses, nicknames, provider identities, plan names, timestamps, and stable local identifiers.

Never send a password, access token, refresh token, authorization code, cookie, or raw authentication response to support.

Contact

Show the support email address. Include what you expected, what happened, and the safe diagnostics report if it is relevant.